For physician owners and practice administrators at independent clinics, few things have a bigger effect on revenue than how the fee schedule is set. Yet in our experience working with physician-owned practices, fee schedule strategy is one of the most overlooked areas of financial management. Many practices set their fees once and don’t revisit them for years, even as CMS rates shift, payer contracts change, and revenue cycle management becomes more complex.
The good news is that getting your fee schedule right doesn’t require a finance degree. It requires understanding a few core concepts and building a review process that keeps your practice from leaving money on the table.
How Your Practice Actually Gets Paid
What RVUs Are and Why They Matter
The foundation of most healthcare reimbursement is the relative value unit, or RVU. Developed in the late 1980s and early 1990s, the RVU system assigns a value to every medical service based on three components: how much provider work is involved (including time and training), the practice expense required (staff, equipment, overhead), and the malpractice risk associated with the service.
CMS maintains roughly 19,000 CPT codes, each with its own RVU assignment. Every year, CMS rebalances these values. When some codes receive higher RVUs, others are reduced to keep the overall system budget-neutral. That annual shift can affect your revenue mix, even if you don’t change anything about how you practice.
Geographic Adjustments and Conversion Factors
RVUs don’t tell the whole story. CMS also applies geographic practice cost indices (GPCIs) to account for regional differences in provider compensation, practice expenses, and malpractice costs. A practice in a higher-cost market receives a geographic adjustment that increases reimbursement relative to a practice in a lower-cost area.
The final piece is the conversion factor. Payers set their contracts based on a conversion factor that translates RVUs into actual dollar amounts. If CMS pays a base rate per RVU and a payer’s contract is set at 150% of that rate, the math flows from RVUs through geographic adjustments through the conversion factor to arrive at the amount the practice actually receives. Understanding this chain is the first step to evaluating whether your fee schedule is positioned correctly. A medical management company can help break down these numbers for your specific payer mix.
Why Your Fee Schedule Should Be Set as a Percentage of CMS
One of the most common mistakes we see in independent practices is setting fee schedules manually, assigning dollar amounts to individual CPT codes without a consistent methodology. That approach creates two problems. First, it makes it nearly impossible to evaluate whether fees are keeping pace with changes in CMS rates and payer contracts. Second, it increases the risk that some services are priced below the practice’s contractual allowable, which means the practice gets paid less than the contract actually permits.
The reason is straightforward. If your fee schedule charges $150 for a service but your contracted allowable with a payer is $190, the payer will only pay $150. You’re leaving $40 on the table, every time, because your fee schedule didn’t keep up.
Setting fees as a consistent percentage of CMS (often in the range of 200% to 300%) solves this problem. When every CPT code on your fee schedule is set at the same multiplier relative to CMS, you create a system that’s easy to maintain, easy to evaluate, and far less likely to result in underpayment. For a practice management partner, this is one of the first areas to address.
The Gross Collection Rate: Your Built-In Warning Signal
Once your fee schedule is set as a percentage of CMS, you gain access to a useful monitoring tool: your gross collection rate. This is simply total collections divided by total charges. Because your fees are set above your contractual allowables, you’ll always collect less than you charge, and that’s expected. The gross collection rate tells you whether the gap between charges and collections is within a healthy range.
Industry benchmarks suggest that a gross collection rate between roughly 45% and 65% indicates a fee schedule that’s well-positioned. If the rate drops below that range, it could mean your fees are too high relative to your payer mix, or that you have collection issues downstream. If the rate climbs above that range, it may signal that your fee schedule is set too low and you’re at risk of billing under your allowables.
The key detail is that this metric only works reliably when fees are set as a consistent percentage of CMS. If fees are assigned manually across CPT codes, the gross collection rate becomes harder to interpret and less useful as an early warning signal.
Setting Self-Pay Fees That Make Sense
A percentage-based fee schedule also simplifies self-pay pricing. If your fee schedule is set at 250% of CMS, you can decide where you want your self-pay fees to land relative to CMS, perhaps 100% or 125%, and then calculate the discount from your standard fee schedule. That gives you a consistent, defensible self-pay rate across all services. Medical practice management services can help you set and maintain these rates as CMS benchmarks change.
When fees are set inconsistently, creating a fair self-pay schedule becomes much more difficult. Practices end up guessing at discounts for individual services, and patients may receive different levels of pricing depending on which codes are involved. A systematic approach removes that variability.
When to Update Your Fee Schedule
Fee schedules don’t need to change every year. In our experience, most practices update their fee schedules every two to four years, as long as their gross collection rate stays within range. The annual CMS fee schedule update may shift RVUs for certain codes, but the overall impact on a well-positioned fee schedule is usually modest in any single year.
That said, there are situations that should trigger a review. A gross collection rate that falls outside the 45% to 65% range is the most obvious signal. A significant change in payer mix (such as adding or losing a major payer contract), a large shift in the types of services the practice provides, or a CMS update that meaningfully changes RVUs for your most common codes are all reasons to take a closer look.
Working with medical practice management consultants can make this review process much more efficient. Rather than trying to model the impact of fee schedule changes across every payer and every CPT code internally, a management partner can run the analysis, flag the areas that matter most, and recommend adjustments that protect revenue without creating unnecessary work for the practice.
A Smarter Approach to Fee Schedule Management
If your practice hasn’t reviewed its fee schedule in the past few years, or if you’re not sure whether your fees are set as a consistent percentage of CMS, it’s worth taking a closer look. MedMan works with independent practices to evaluate fee schedule positioning, monitor gross collection rates, and build review processes that keep revenue aligned with what payer contracts actually allow. Reach out to start the conversation.
Frequently Asked Questions
What is a good gross collection rate for a medical practice?
A gross collection rate between roughly 45% and 65% generally indicates that a practice’s fee schedule is well-positioned relative to its payer mix. If the rate falls outside that range on either end, it’s worth reviewing the fee schedule to determine whether adjustments are needed.
How often should a practice update its fee schedule?
Most practices update their fee schedule every two to four years, depending on how much CMS rates and payer contracts have shifted. Monitoring the gross collection rate is the best way to know when an update is needed, rather than reacting to every annual CMS change.
Why should fee schedules be set as a percentage of CMS?
Setting fees as a consistent percentage of CMS creates a system that’s easy to evaluate, easy to update, and much less likely to result in charging below your contractual allowable. It also makes self-pay pricing and gross collection rate monitoring far more reliable.
What happens if your fee schedule is set too low?
If your fee schedule is below the allowable amount in any payer contract, the payer will only pay what you charge, even if the contract would have allowed more. Over time, this results in lost revenue across every visit billed under that payer. A percentage-of-CMS approach helps prevent this.
References
CMS. “Physician Fee Schedule.” cms.gov
MGMA. “Fee Schedule Benchmarking and Payer Contract Analysis.” mgma.com