Strategic Planning

Our clients look to us for smart, long-term planning to make their practices more strategic.
Diagnosis is a critical element to treatment. Clients who turn to us for management and consulting have come to trust how we go about laying the foundation for a project -- the phase most commonly called planning. Our planners and facilitators help distill all of the elements that become the vision. They then make that vision more than a mission statement -- they make it a reality by instituting what we call the "operationalizing" phase of a project. With the right elements converging toward a common goal, our clients find that they can make better decisions faster about how to spend their time and other resources.
Take the example of a medical group that gave us eight hours of annual Board time. In return, we were able to develop a written plan which details how the group can move closer to its vision of a "dream clinic" over the course of the year. A MedMan planner facilitates a planning session to create consensus on group direction and annual objectives, followed by an action agenda defining who will complete specific projects by what date. An integrated component of the Board meeting, the action agenda is included in Board minutes and communications in order to be easily and frequently monitor, assessed, and updated.
Case history: 23-physician family practice group, Seattle area
Subjective:
Physicians were concerned that the group was struggling as a result of stalemates in vital decisions facing the group.
Objective:
Senior partners disagreed with newer physicians regarding growth issues.
Assessment:
The group needed to spend more focused time and energy to discuss amply and thoroughly resolve unpleasant issues.
Plan:
MedMan interviewed all physicians one-on-one to understand individual concerns; a planning retreat off-site at a physician-owned cabin facilitated what became a twelve-month plan to focus corporate activities towards new, mutual objectives.
Outcome:
The opportunity to participate in a facilitated group discussion was seen as a positive and pleasant experience; MedMan has returned nine consecutive years; the group has grown from five physicians to 23, with plans to continue its expansion.
